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FAQ

admin on October 7, 2023

2N

What models of 2N Hardware are supported.
Where can i find the 2N Driver in Crestron Home

Within the Crestron Home Setup App, navigate to Step 2 > Drivers > Locks.

LCD Licensing

How do I associate a Licence to a new Processor if my processor is bricked

For Products Launched prior to October 2023 if you cant deactivate the licence on the original hardware then the only way is to drop us a support ticket requesting the deactivation.

For products post October 2023 you can deactivate the licence your self on the hardware or on the licence management page. Once you deactivate a licence for an active product the active licenced product will no longer be functional and its function until a new licence is applied and activated.

LCD Crestron Simpl Modules

admin on May 17, 2023

Whats in the download

How to transfer into my own project

Each solution has detailed instruction on the main and submodules included within it however as a rule and a minimum you need to add the clz file and the main USH to your project root folder and then re-sync to make the modules show up in Simpl Windows.

Licensing and License Keys

We protect our IP and our investment by securing the functionality of our drivers using a system of a licencekeys which can be purchased from our web store.

The licensing system we have created is flexible to allow you to easliy apply licenses and to be able to move and reassign licence keys as required e.g. when a hardware swap is required.

We also anticipate that many of you are running scalable cookie cutter code where you need not to worry about managing induvidual licence keys per room.

For many of our tools we will provide you with a multi instance licence which allows you to put the same key into many programs. Each instance will register (activate) its own entitlement and you can manage you key usage on your myaccount page on our website.

Versioning

We want to be able to continue to improve the softwrae that we offer so good versioning and metrics on performance are key. When we have a new updated version available we really want you to be using it right away. Updated versions are posted on the product page, our social media channels and posted on our release pages to which you can subscribe. When compiling in Simpl windows we will actively ensure you are running a good pari of clz and Ush and warn you in the compile if we think this doesnt look good!

Furthermore if we detect in runtime a mismatch of the Simple+ File and the clz file that accompanies it we will do our level best to let you know that there is a version mismatch.

LCD Structured Logging

We have created some powerful tools for logging our software and these are used in all of our modules for crestron Simpl. We have also made these tools available for you to use in your programs more widely regardless of if you are using our modules or not you can benifit from our structured logging tools.

Currently these logs can be routed to the Crestron Console , or to a file stored on the processor.

We also log to our LCD Logging server in the cloud although if you dont want to do this its easy to turn off!

Soon in a free update to the logging tools we will allow you to log directly to your own cloud server which will enable you to log your programs and systems without ever needing to connect to the processor or local network.

InnerRange Inception Security SIMPL Windows Module User Manual

Tony Howard on May 11, 2023

DRAFT

“Simple & Easy Installation
Integrated Security – Access Control”

SIMPL Windows Modules

Our Inception modules for Crestron SIMPL windows consists of a central hardware connection module and multiple companion modules for control of areas, doors, inputs and outputs.

The Inception modules for Crestron SIMPL windows are compatible with 4 series processors and VC4.

Hardware Configuration

The central hardware connection module connects to the Inception as a standard user. The best practice is to create a user just for the Crestron system and set the web page profile to “REST Web Api User”. The user must be added with the relevant permissions for the Areas, Doors, Inputs and Outputs that you wish to control and monitor.

The area module arming and Disarming actions can be performed with or without a user pin to be entered.

  • Arming and Disarming with a pin – the action will be performed as the user associated with that pin, their area permissions checked and their name logged in the review event history. Each users area permissions should be enabled or disabled as necessary for the user requirements.
  • Arming and Disarming without a pin – the action will be performed as the REST Web Api User, using the REST Web Api User area permissions and name in the review event history. The REST Web Api User area permissions should be enabled or disabled as necessary the arming and disarming without pin requirements.

Here is an Example of a User Setup to Access Alarms , Doors and Inputs.

In addition any Security Areas you wish to control should have the Multi-Mode Arming Setting Checked as show in the Screenshot here

Where to download the module and purchase a licence

#container downloads, demo licences, purchased licences

Using the example project

We advise that you first run the supplied example project on your processor to understand how each of the InnerRange Inception modules work and confirm your InnerRange Inception is setup correctly

#container or link about using the example project

Adding modules to your system

Dynamic User interface Manual

Web Admin on November 10, 2022

  • Customisable UI Tile
  • Up to two, two state buttons
  • Customise Icons and State Text on Buttons
  • Customise and enable tile Icon (Update from multiple Buttons)
  • Extensive flexibility of usage through events and actions.
  • Show and Hide Buttons based on other button states.
  • Passthru Logic Functions for each button state.

Build your own UI with custom Buttons with feedback.

Like Quick Actions but so much more!

Usage

Currently we offer two different dynamic button drivers , a single button and a customisable user interface which offers up to ten buttons on a single user interface page, both also allow the use of the room tile aswell.

These two drivers allow for a multitude of uses to control and monitor the state of devices, functions and controls. The possibilities are really endless.

We have documented many examples in our library of use case examples here

Home View

From a user perspective the user interface provides a tile element on the room page and/or home page and a button or buttons in the main user interface page.

These buttons display an on or off state which can be changed by pressing the button (toggle) changed by pressing the room tile. Or changed using the Actions and Events System in Crestron Home.

In addition to the above which is all configurable in settings, the driver exposes a number of settings, actions and events making the simple button a hugely powerful control element.

Each State allows customisation of the text and icon , In addition the room tile icon and text can be set via actions allowing effecively many states including error states to be displayed.

The buttons can be used just as a status indicator with no user interaction via the user interface. Setting the state using Actions allows the state of a device or system to be displayed to the user.

The buttons state can also be used as a in simple logic allowing you only to allow or to action certain events in your system if the button is in a certain state.

Room View

Setup

Using the Setup pages of the driver you can hide and show buttons and setup the on and off text and icons for each of the buttons you require. NB: Dynamic Button single only has one button although you can hide it if you want!

The setup of the buttons is stored persistantly meaning once you setup a driver the settings will persist a reboot of the driver. The available settings are detailed in the table below and can be found in the setting page of the driver. Acces the setup pages as descibed here

Settings Page

The Settings page shows all current buttons.

Unique Index and Name

The Unique Index is shown for each button. This is used when setting up your actions and events. The name is just added for your reference.

The Current Text and Image are shown for each state.

Edit

The Edit Button (Sliders) allows you to change the Name and for each state the icon and text. In addition all of the per button settings can be found in the button edit page.

The Per Button Settings are detailed in the table in the related section further down this page.

Edit Button Page

The Icon select page is shown when you click to change a state Icon or the tile icon.

Simply click on the icon you wish to use and the Icon will update.

NB: Icons only update on the User facing button once a state change has occured.

Events and Actions

Setting NameDescription TypeNotes
NameName of button only used for your own reference.Text
Off State TextThe text displayed on the button when in the Off stateText
Off State IconThe Icon displayes on the button when in the Off stateIcon Selector
On State TextThe text displayed on the button when in the On stateText
On State IconThe Icon displayes on the button when in the On stateIcon Selector
Reboot Forces Button StateForce the Button state Off/On instead of using the memorized state (State at shutdown)Checkbox
Reboot Forces Button Off StateForce the Button state Off after a reboot CheckboxOnly visible if Reboot forces Button state
Reboot Forces Button On StateForce the Button state On after a rebootCheckboxOnly visible if Reboot forces Button state
Reboot Fires Button State EventFire the Button State Event after a rebootCheckbox
Button Is VisibleButton is shown on the User InterfaceCheckbox
Ignore Button PressesButton Presses on the user interface do not toggle the state of the button. Select if only using as a status button.Checkbox
Show User WarningShows warning on the user interface to warn user that button is ignored.CheckboxOnly visible if button ignored
Button State Changes Room TileAny state change of the button will cause the room tile to display the same icon and text of the button in the new state.Checkbox

Actions

ActionDescriptionParameterValueParameter 2Value
Passthru LogicTriggers the Button Passthru Off State event or Button Passthru On State event depending on the buttons stateButton1-10 *State to PassthruTest Both States
Triggers the Button Passthru Off State event only if the button is in an off stateButton1-10 *State to PassthruOnly Test Off State
Triggers the Button Passthru On State event only if the button is in an on stateButton1-10 *State to PassthruOnly Test On State
Set Button State and EventTriggers the Button State Set Off event and displays the button in an off state Button1-10 *State to setSet to Off State
Triggers the Button State Set On event and displays the button in an on state Button1-10 *State to setSet to On State
Toggles between the Button State Set Off event and Button State Set On event as well as update the button display stateButton1-10 *State to setToggle the State
Set Button StateChanges the button state to off without triggering the Button State Set Off eventButton1-10 *State to displayDisplay as Off State
Changes the button state to on without triggering the Button State Set On eventButton1-10 *State to displayDisplay as On State
Set Button VisibityShows the button on the user interfaceButton1-10 *Visibilty to setShow the button
Hides the button on the user interfaceButton1-10 *Visibilty to setHide the button
SetTileTextThis Event Sets the tile text from a list of available icons. This will be overidden by an icon from a button if enabled.TextText to Set
Set Tile IconThis Event Sets the tile icon from a list of available icons. This will be overidden by an icon from a button if enabled.IconList of Images

Events

EventDescriptionNotes
Button State was Set OffThis event fires whenever the button is set to the off state from the user interface or the Button Set To State action
Button State was Set OnThis event fires whenever the button is set to the on state from the user interface or the Button Set To State action
Button PressedThis event fires whenever the button is pressed on the user interface even if the Ignore Button Presses setting is enabledThis event always fires even is the Ignore Button Presses is setting is enabled
Button Passthru Off LogicThis event fires whenever the Button Passthru action is triggered and the button is in an off state
Button Passthru On LogicThis event fires whenever the Button Passthru action is triggered and the button is in an on state
Room Tile PressedThis event fires whenever the room tile is pressed on the user interfaceThis event always fires even is the Ignore Button Presses is setting is enabled
Driver LoadedThis event fires whenever the driver is loaded, like after a reboot or if the driver name is changed

Some Dynamic UI Ideas

Web Admin on November 10, 2022

BMS Example

For Example you might simply want to display the states of BMS Warnings in the property:

  • Displayed on the front page so users can at a glance check the status
  • Customise the Alert Reporting Text to show the current Status
  • Push Action on the button can be used to repoll the connected system

Sprinkler Example

  • Displayed on the front page so users can at a glance check the status
  • Customise the Names of the controlled Sprinklers
  • Group many Sprinklers into a single control

Open Authentication

admin on August 1, 2022

Open authentication is used to allow an LCD driver or service access to your account without giving or storing your user passwords. Many services such as Sonos, Google insist on this level of security to allow users to access.

LCD using our Webapp allows you to grant access to your cloud devices using our Open Authenitcation Flow.

The article below uses our sonos driver flow as an example which is applicable to all drivers which use Open Authentication.

Link to Sonos

When you first install the Sonos Chimes driver it will need to be linked with your Sonos account

Open a web browser connected to the network and navigate to the LCD Webapp using the IP address of the Crestron home processor http://<IPADDRESS>/LCD/Index.html

Locate the Sonos Chimes driver in the list of installed drivers

Click the “Manage” button and open the authentication tab

Click the “Authenticate” button to start the linking process

Continue the Sonos user account sign in process

When the Authentication process is complete you will see the Authenticated Status on the Sonos Device Settings page on any Crestron Home UI

Upgrading Drivers

admin on March 3, 2022

It is important to maintain your systems with firmware and driver updates from time to time and we can support you best if you have the latest versions running.

See the Crestron Docs Here

Reasons to Upgrade Drivers

  • Security Patches / Known Issues
  • Improved Features or performance
  • Manufacturer API Changes

Challenges when upgrading drivers

  • System must be rebooted
  • Actions and Events must be reprogrammed
  • Licence Keys Must be re-entered

The Future

  • The team at Crestron are working to make this process easier
  • The team LCD are also working on tools to make this easier.
  • LCD Webapp on some drivers provides tools to export and import your settings making upgrades easier.

The Current Process

see this article and this article for some of the more detailed Steps

  1. To upgrade a driver the following steps must be followed:
  2. Remove the Driver from the room.
  3. Reboot the processor using the Setup app or Console Command (gracefulreboot)
  4. Download or Sideload the new Driver and reinstall into the room
  5. Verify the new version is loaded
  6. Reconnect any Events and Actions / Apply any required settings and configuration.

Ref

Some reference to show you what the Setup app Icons mean

This Cloud icon allows you to download the cloud version when you have a sideloaded version already in place. This will replace the sideloaded version with the latest from drivers.crestron.io
NB: If you have a sideloaded version loaded you must remove otherwise all subsequent drivers loaded will be the the older version despite the setup app reporting the newer version
The Version of a driver loaded to a room can be found in the Settings of the driver by pressing on the cog on the driver in the room. However this can be misleading so use with caution if you have multiple drivers on your system of the same type.

V1.1 Upgrade

admin on February 12, 2022

We want to make sure that you are alway getting the best experiance from our software which is why we want to make upgrading to our latest software as easy a possble.

If we think that you need an upgrade then we will warn you by a alert in the webapp.

All v4 Drivers bring a new LC Core library to the Crestron Home System

Clicking on the alert will take you to our new library page!

This page shows you which LCD drivers you have running on your system and what upgrades are currently available.

For now Driver updates are up to you!! We will just advise to update if we have a newer version to offer. however the process of updrading is still up to you.

We describe the process here

LCCore Update

The reason for our LC Core updater is to resolve some issues we have seen in larger systems when the number of LCD Drivers on the system.

Its a one time upgrade and we have made it super easy for you to do using our LCD Webapp.

The webapp library page will guide you through the process and reboot your processor.

Removing Drivers from Crestron Home

admin on January 20, 2022

Removing Ghost Drivers from Crestron Home

A “Ghost Driver” is by our definition when a driver doesnt appear on the Crestron home setup app but does still appear on the user interface. This “shoudn’t” happen however we see it from time to time and sometimes we need to intervene to get things back in order.

The options are limited to the following

  • Rollback to a previous configuration – Using the myCrestron RMS Service
  • Contact Creston Support and get them to help ( ultimately this is a bug!)
  • Edit the configuration file and reboot the system

Processor wont restart (reboot cycle) due to a driver you have just installed

If you have picked up a “dodgy driver” from somewhere then its possible that when it crashed the system initially loading it sufficiently installed itself into the system that when the system comes back on line it will attempt to reload the bad driver hence crashing the system again and hcne the processor can get into a cycle of reboots from wich it wont recover.

The options are limited to the following

  • It is possible to remove the driver dll from the /user/Data/UsedThirdPartyDrivers folder
    • All loaded drivers are contained withint sub-folders in this root folder and are identified by their driver name.
    • If you catch the correct period in the reboot cycle it is possible to delete the relevant folder fomr the file system,
    • This will if succesful mean that you should manage to escape the reboot cycle
  • Factory reset

Deleting a Side-Loaded Driver from the “Drivers” List

Occasionally you might want to remove a side loaded driver from the drivers list. To do this follow the steps below:

  • Connect to the Crestron Home Processor using FTP or the File manager in toolbox
  • Navigate to the \User\ThirdPartyDrivers\Storage\Rad directory
  • Delete the Driver from the directory
  • Restart the Crestron Home Processor.

Disclaimer

The above strategies should only be employes if you are potentially happy to potentially factory reset your Crestron Home proecssor in the worst case.

If you prefer not to take on the challange you can drop us a support ticket and we can setup a remote session for you.

Crestron Webapp

admin on November 21, 2021

When using our drivers or tools on a Crestron System a we provide a small self-contained webapp which allows you a dashboard for managing the drivers on your system.

You can reach the Webapp by navigating to http://<IPADDRESS>/LCD

Alternatively once you have a driver loaded to a room you can click on the link in the installer settings of the any LCD driver from the Crestron Home Setup App.

Using the WebApp you can:

  • Activate and Deactivate drivers licensing
  • Update Licence Keys
  • Find Documentation
  • Find Version Information
  • Update Authentication Information for the Driver

Authentication

You can browse the driver on a system without authentication but to do the good stuff you wil need to login using your Crestron Home Processor Credentials. This can any user account with User rights or above including the AdvancedUser that is configurable from the Crestron Home Setup App.

You will be prompted to login if you attempt to do anything that requires authentication . If you want to use the advanceduser account then use advanceduser as your username and the password as configured in the setup app.

Video Demo

https://youtu.be/SQxERol0xdI

Add

Passthru Events Logic

admin on November 4, 2021

A number of our drivers provide a pair of an Action and Event which are controlled by logic in the driver. The logic in the driver provides a buffer between the action and the event.

For example our Vacation Recorder Driver provides a Passthru Pair for “Away”.

This pair are enabled when the user sets the driver to “Away Mode”.

An Example use case might be a Security PIR input ( the Action) which triggers a Security Light (the Event) but only when the home owner is Away (the condition)

Chaining Logic (AND)

Drivers that Feature Passthru Logic

Single Instance Drivers

admin on November 2, 2021

Some of our drivers only support loading od a single instance per system. This is usually due to a technical reason or indeed that it makes no sense to have multiples loaded which would use more memory and processing unncessesarily.

We cant stop you loading a driver twice in Crestron Home but we do Discourage you!! When you attempt to add a 2nd and subsequent drivers to a driver which only supports single instance we show this warning during the loading.

Single Instance Warning.

We recommend that you press cancel at this stage which will stop the driver being loaded to your system.

Finding your Crestron Home API Key

admin on May 25, 2021

A number of our drivers require you to enter the Crestron Home API Token to allow the driver to control native Lighting and Shades components within your Crestron home.

To find your Crestron Home API Key you need to enter the setup app using your administrator credentials.

To view the Web API Settings screen, select Settings  > System Control Options > Web API Settings.

https://youtu.be/EQpqHrYTAus

.

Technical Updates / Known Issues

admin on March 24, 2021

Ongoing Issues

Crestrons Help page with Crestron Home Known Issues (requires Login)

LCD Driver Issue

CHTWONHW Events for Relay and Output are not working on the current production version. This will be fixed in an upcoming release. The other events are all functional.

Resolved Issues for Reference Below this line

Issues with Extension Drivers in Crestron Home 3.17

On Systems with Locale settings not set to en-US extension user interface elements are not appearing.

We hoped this was going to be fixed in the App Update

Crestron Home on App Store “Hotfix for missing tiles when Crestron Home Extensions are used in conjunction with non-US English language selection.”

However out testing subsequently confirmed by Crestron confirms that this is still an ongoing issue. ( Native tiles such as Sonos and Lighting are resolved but not Extensions)

We have raised this as an issue with Crestron but they have indicated that the fix on this issue will not come as a hotfix but in the 3.18 release date TBC

This same issue also affects sequences / Actions in some extensions from not working. Although we are still investigating this.

Workaround Options:

Rollback Crestron Home to 3.16

Change Local of device to en-US

NB: we understand this issue also affects android in a similar way and a fix is not before 3.18

______________________________________________________________

Actions with Parameters not working

Our testing team has picked up on an issue on Crestron home 3.15 where Actions (in sequences) that have a parameter are not working correctly.

  • Couldn’t get quick actions to trigger chimes
  • When I set the parameter in a quick action, it would always default back to 1

This has been observerd in CHPUSH and CHSONOSCHIME but is not exclusive to these two drivers

We have raised this as an issue with Crestron.

Drivers requiring relicensing after reboot

We have experianced an issue since Crestron home 3.10 where the loading of drivers after a reboot causes a concurrency issue in our LCCore Library.

This manifests as a driver loading and showing Check Licence, failing to load or loading but with incorrect persistant settings .

All v4 Drivers bring an option to update this Library to v1.1 which resolves this issue. For more details see this page here

CHTWONHW v3.0.1.0

This version has a bug causing the Switch 2 Action via a sequence not to function, Please update to v3.0.2.0 or greater released 14.01.2022

Central Lights and Central Shades

Users have reported this driver showing offline after a system reboot. The workaround is to refresh the driver in the setup app either by a subsequent reboot ot by r-entering the licence or api key in the setup app. The Version 4 issue of these drivers brings a resolution to this issue and we would recommend upgrading to this version.

Crestron Home app 1.20.13 and pre-3.12 Affecting Extensions

Crestron Home App Crashing and going black / Connecting to home despite the processor not crashing. This is affecting touchpanels and Android phone Crestron Home apps that have updated to the latest version 1.20.13 (can be confirmed with “ver -v” in text console). 

This only occurs in combination with the latest app version and Crestron Home processor firmware that has not yet updated to 3.12, which was also recently released. We are seeing this behaviour with extension tiles only. 

Updating system to 3.12 is the solution that has been advised to us by tech support .

Connecting a UI Tile to events and actions

admin on February 25, 2021

Fundamental to our idea of UI Tiles is that you decide how to use them by connecting them up to other elements within your Crestron Home System.

This document aims to explain that by presenting three use cases.

Introduction

Events are the Driver telling Crestron Home OS Something has Happened. The Driver Presents a number of events to the system

Actions are the opposite where you want to tell the driver that something has changed or tat you want something to change.

Example 1 – UI Tile connected to a Hardware Interface

https://youtu.be/pVSxdW0Jy-k

In this Scenario we feature one of our most popular drivers the 2N Hardware interface along with a Electric Gate System connected to the 2N Relay and IO input.

The User has a 2N Door Station Located on a post at the Gate and needs to open the Gate when a caller calls using the intercom.

We are going to add a Gate Controller and a 2N Hardware Interface to the system.

The Gate actuator will be connected to the Relay (Controlled by Switch 1 on the 2N) A Sensor which is closed when the gate is fully closed and open when the gate is open is attached to the IO input on the 2N.

We will Create a whole house Quick action that will be used to open the gate when a call is recieved from the 2N Doorstation

Example 2 – UI Tile Connected to Native Hardware

https://youtu.be/XBmU8oacLZc

In this Scenario we have Crestron Lighting installed in the property and we want to add an extract fan with a run on timer to the system.

Example 3 – Connection to a Notification alert.

https://youtu.be/jRn6DxUPAR8

For More Information take a look at the Crestron Home Manual Pages here:

https://docs.crestron.com/en-us/8525/Content/CP4R/Installer-Config/Configure-Extension-Devices.htm (Opens in a new Tab)

UI Driver Hardware Page

admin on December 16, 2020

Driver Hardware

Current Hardware

Displays the Current Device Type for the Driver.

Hardware Debug Enable/Disable

This should be disabled (unchecked during normal use) the setting can be enabled to show information on the current hardware communication at the processor console.

NB: Not currently implemented on production drivers.

Loading Drivers

Drivers Admin on November 25, 2020

Please also check the Crestron Documentation (Opens in a new window).

This document is aimed at Crestron Home Installers.

When you purchase a Driver from our store or download a driver to try you will be able to download a zip file which contains the driver package file.

This package file should be side loaded into the control system running Crestron Home prior to adding the corresponding devices to the system.

Custom drivers can be loaded using secure file transfer.

Load Using FTP (Side Loading)

  1. Connect to the Crestron Home processor over FTP or by using the File Manager tool in Crestron Toolbox.
  2. Upload the custom driver package file or IR file into the Crestron Home processor’s \User\ThirdPartyDrivers\Import directory.
  3. Navigate to the driver using the Third Party Devices menu in the Pair Devices screen. The screen refreshes automatically to display the driver after it has been loaded into the system.

See Detailed Example using filezilla

Re-import a New Driver

If you make changes to your driver and want to reimport the new driver, you must first follow these steps to erase the old driver:

  1. Remove all instances of the old driver from Crestron Home
    • Do this by pressing the back Arrow on the driver in the room
    • You must do this on all rooms that contain this driver.
  2. Reboot the control system by either
    • Using the Setup All Installer Settings – > System Config -> Reboot ( hold for 3 seconds)
    • Using the Console command “GRACEFULREBOOT”
  3. Verify all instances have been removed ( reboot a 2nd time if not!)
    • You can verify by
      • Checking that the drivers dont appear in the rooms in both setup app and UI
      • Checking the “UsedThirdPartyDrivers” does not contain a reference to the driver
      • Checking by using the CCDINFO command ( advanced but reliable)
  4. Side Load the new driver as described above.

Deleting a Side-Loaded Driver from the “Drivers” List

Occasionally you might want to remove a side loaded driver from the drivers list. To do this follow the steps below:

  • Connect to the Crestron Home Processor using FTP or the File manager in toolbox
  • Navigate to the \User\ThirdPartyDrivers\Storage\Rad directory
  • Delete the Driver from the directory
  • Restart the Crestron Home Processor.

Follow these links for more information about

Common features in our drivers

Drivers Admin on November 25, 2020

Password Protected Settings Page

Many of our drivers feature a settings page in the Crestron Home App which allows some driver settings to be changed. These settings allow the user to configure the driver functionality and to show or hide controls and rooms in the user interface. 

By default the Advanced User password is required to access these options. However this can be turned off (see common settings below) 

Enter your Advanced User Password

Access driver settings by entering your advanced user password in the text field.

Once the correct password is entered an “Access Settings” button will appear to allow you to navigate to the Driver Settings Page.

Press Access Settings to navigate to the Driver Settings

The advanced user password is setup in the Crestron Home Setup App.

Common Settings found in all drivers


Setting NameDescription
Display on home pageEnable or disable the home page tile
Settings Password ControlRequire Password to Access Settings.

Rack room and Hidden Drivers

All drivers have a UI tile but some are not designed to be displayed to the client. These Drivers have tiles with no user UI only configuration.

These drivers are generally placed in a Rack room where they are used for configuration or maintenance.

Load Crestron Driver Using Filezilla FTP

admin on November 15, 2020

Download and install Filezilla from the filezilla website.

  • Add a new site using the Filezilla File manager.
  • Protocol is SFTP
  • Host: the IP Address of your crestron home processor
  • User: admin
  • Password: < your admin password>
  • Click Connect to Connect to the site

  • On first time connection you will see this banner.
  • Click Ok to accept and connect.

Upload the custom driver package file or IR file into the Crestron Home processor’s \User\ThirdPartyDrivers\Import directory.

Either

  • Navigate in the left hand (Local Site) to your package file and right click Upload
  • Drag your package file into the import directory from a windows file manager window.

Navigate to the driver using the Third Party Devices menu in the Pair Devices screen. The screen refreshes automatically to display the driver after it has been loaded into the system.

  • Selecting Third Party loads any files in the import folder.
  • Navigate to the new driver.

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