Please note due to GDPR regulations we delete inactive accounts ( accounts where you have not logged into the system for a period of 12 months)

If your account is not found and you need to access old orders or licences then please re-create a new account (using the same email)

When accounts are removed the orders are migrated to guest orders. To reaccess them please on your new account make a support request asking for the order/ orders to be re-associated with your new account ( at the same email)

We used to delete accounts after 1 month of inactivity! This has now been increased.